Billing Descriptor: For your convenience, please note that charges will appear on your card statement as "TheBookFirm.co"
Terms & Condition
OVERVIEW
The use of this website and/or our services constitutes your agreement to the following terms and conditions: If you do not agree with any of these terms and conditions, please do not use this Website or Our services. If you are under legal age of consent for your respective district than you are not allowed to access or use this Website or Our services. You acknowledge and agree that you must be of legal age to purchase any of our products or services available on this Website or otherwise. By submitting an order and/or payment, you are acknowledging that you have read and understood these terms and conditions. You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and Cure Med Billing LLC. By submitting an order and/or payment, you are acknowledging that you have read and understood these terms and conditions. You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and Cure Med Billing LLC.
DEFINITION OF TERMS
“Website”means all online content on Cure Med Billing LLC website pages.
Customer,” “You,” “Yours”or means and refers to you and/ or any other person submitting an order to Cure Med Billing LLC on your behalf.
“Company,” “We,” “Our” or means and refers to Cure Med Billing LLC, a company registered under the laws of the State.
“Product or Services”means and refers to all services and products provided by Cure Med Billing LLC to customer in accordance with his/ her order.
“Order” means an order via phone or e-mail made by customer to purchase services or products provided by Cure Med Billing LLC. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.
SERVICE COMPLETION TIMELINE
Once payment is made, every service will be completed within 15 to 30 days. This ensures you know exactly when to expect your service to be delivered.
BILLING TERMS
All purchases made through our service are one-time payments. You will pay 100% upfront, and in return, you will receive the full service without any recurring subscription fees.
OUR SERVICES
It is important that you carefully read and understand the refund policy in order to have full knowledge of the privileges and limitations governed by the Cure Med Billing LLC Policy. It is your obligation to read these Terms and Conditions before submitting any Order and/ or payment to this Website.
RETURN
We do not accept any returns on fulfilled orders due to the nature of the products we produce. If changes need to be made to ensure quality standards such as editing and proofreading services are adhered to, alongside requirements being followed, we have a revision process in place that is there to help all customers as their satisfaction is the most important thing to us. If the fulfilled product does not meet the requirements, as specified at the placement of the order, we will begin an extensive internal review and either revise or recreate the content at no additional cost.
REFUND POLICY
At thebookfirm.co, we prioritize customer satisfaction. Our refund policy is designed to ensure fairness and transparency.
Important Notice:
For refunds, call us +1(909)-264-9909 at or email us at support@thebookfirm.co. We have a 30-day refund policy, so requests must be made within 30 days of purchase. After that, no refunds. If you do not receive the product, you can reach out to us.
To request a refund, contact us via:
Email: support@thebookfirm.co
Call Us: +1(909)-264-9909
Refunds are processed using the original payment method within 3 business days.
Chargebacks:
Initiating a chargeback without prior communication may cause delays. We encourage customers to contact us directly to resolve issues promptly.
CHANGE OF MIND:
a) Prior to Project Initiation: The customer is entitled to 100% refund before our writers/ editors start working on the project.
b) If (for any reason) you change your mind and decide to discontinue your project with us after placing your order, you can ask for a refund within one hour of placing your order.
c) After Project Progress: All refund claims made after the project has been initiated and at least one round of revision is availed by the Client, we may provide a partial refund (up to 5%) owing to the need to fairly compensate our internal teams.
INCOMPETENT DELIVERY:
Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
If it does not comply with project requirements (as requested/documented by the customer).
We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction. Reserve FREE Pages for future, but of same value and you can avail them at any time. If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)
LATE DELIVERY:
We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.
REFUND TIME FRAME:
Refunds must be claimed within 10 days of first submission/order delivery subject to no revisions availed. Refunds claimed after the set time frame will not be entertained. All the customers must note the deadline for claiming refund at the time of placing order.
CASES WHERE REFUND WILL NOT BE ISSUED:
In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and company will only settle with partial refund or discounts reserved for future purchases.
Company will not be responsible for any delay from the client’s end.
No refund will be issued on the basis of low word count.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices and discounts for our services are subject to change without notice We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@thebookfirm.co.
